In this blog, we’ll discuss the issues faced while scheduling backups on CipherTrust Manager.
errorMessage: Specified backup key does not exist for scope (system)
Let’s consider that we have 4 CipherTrust Manager nodes (thales01.ec.com, thales02.ec.com, thales03.ec.com, thales04.ec.com) in a cluster. As per the procedure, we’ll have to create a system backup schedule on any of the nodes, which will further get replicated on others.
Note: Backups and backup keys are not replicated across the cluster.
The primary reason for this error is that the backups occur randomly on any one of the nodes, and if the backup key isn’t present on that particular node while it is being initiated, the backup will fail.
Let’s assume we are scheduling a backup from thales01.ec.com. To resolve this error, please follow the below-mentioned steps
On thales01.ec.com, navigate to the Backup keys under Admin settings.
First, create a new system backup key and make it as default.
Download the newly created system backup key in order to upload them on other CipherTrust Manager cluster nodes.
Enter a password for the corresponding backup key and click “Download.”
Now, follow the below-mentioned path to upload the system backup key on all the CipherTrust Manager cluster nodes.