9 Issuing CAs. Expiring Root. A Global Retailer's PKI Assessed, Consolidated, and Rebuilt
Customer Profile
A global retail organization with physical and online stores selling clothing, electronics, groceries, and home essentials. Employs thousands worldwide with a focus on sustainable practices and customer trust.
Industry
Retail, Global E-Commerce & Physical Stores
Engagement Type
PKI Assessment & Deployment (Infrastructure Modernization)
At a Glance Outcome
9 → 4
Issuing CAs consolidated, reducing infrastructure and maintenance costsADCS 2016 R2
New PKI service replacing end-of-support ADCS 2008FIPS Level 3
HSM deployed for Root CA and ICA key storageMDM·VPN·IoT
New certificate requirements enabled across the organizationThe Enterprise
Challenges
The organization's PKI had grown without structured planning, running on an end-of-support platform with an expiring Root CA, no governance documentation, insufficient skilled resources, and keys stored outside secure hardware.
No certificate tracking or planning
Expiring Root CA on ADCS 2008
Insufficient skilled PKI resources
The PKI had grown with the business but without a plan. An expiring Root CA on end-of-support infrastructure, 9 uncoordinated Issuing CAs, and keys outside secure hardware needed a full rebuild.
Encryption Consulting
Engagement Summary · Encryption Consulting · PKI Services
Our Offered
Solutions
The engagement covered a full PKI assessment, platform migration, CA consolidation, HSM deployment with Key Ceremony, hierarchy redesign with offline Root CA, template validation, and CRL distribution configuration.
Capability 01
PKI Assessment & ADCS Migration
Capability 02
CP/CPS & CA Consolidation
Capability 03
HSM, Key Ceremony & Hierarchy
Capability 04
Template & CRL Distribution
The result was a rebuilt PKI with a secure offline Root CA, consolidated Issuing CAs, HSM-protected keys, governance documentation, and certificate templates covering current and planned requirements.
Encryption Consulting
Engagement Summary · Encryption Consulting · PKI Services
The Overall
Business Outcome
The PKI assessment and deployment gave the organization a documented, modern PKI infrastructure with defined people, processes, and technology to manage it long-term.
Consolidated infrastructure, reduced costs
Audit readiness and governance
New certificate demands enabled
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